Company Background

FTS International Express was incorporated in September 1989, in the state of Illinois,USA

With corporate office located in Chicago, we have branches in Los Angeles, Houston, Miami and New York to cover the whole geographic regions of the United States.

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Time to Serve You


Air Import and Export

Consolidations / Break bulk service, Complete Documentation service and more...

Ocean Import and Export

Complete Documentation service, Marine Insurance Coverage and more...

International Multimodal Transportation

We offer Global Door-to Door Services and more...

24 / 7 Customer Support

Call customer support if you would like our friendly agents to help you resolve an issue with your order. You’ll find the phone numbers for our support teams below and you can also send us an email through our contact section.


Our Story

John Chiu | CEO
Started FTS at 26 years old in 1989 as the youngest International Freight Forwarder owner in Chicago and build FTS from one person company to a global corporation with 5 offices in North America and joint Venture offices in Shanghai, Hong Kong and Germany

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Happy Customers

I have been utilizing the services of FTS for over 10 years. Their expertise in managing our shipments is excellent. From the pickup to the delivery to our door it is hassle free, I do not worry if all has been taken care of.   Their rates are competitive and the staff is always informative and a pleasure to work with. I highly recommend FTS. - Bill Litchfield

FTS International Express has done an outstanding job on getting all of our products shipped to our customer in a timely manner. When you call them up you always talk to a “live person”. They get you the immediate attention you need. Communication is a strong requirement for us so that we know what is happening with each shipment. FTS International Express is a professional and efficient company and they have never failed us. - Barbara Denyer

Working with Deana and her team at FTS is a pleasure. They are extremely responsive and proactive. All companies should work this way. - Bob Nahm

Our company has tried a few different brokers for our international shipping and we ultimately chose FTS because of the strong personal relationships they have forged with us. This business can be very complex and they will always answer the phone to help solve any issues.  Once you try them you will find they are a true partner that really cares about the product and how fast it arrives! - Dan Schurmatz

“Speedy, reliable service, always willing to lend a helping hand… phenomenal service!” - Juliette Payero

FTS has been our business partner for exports to Asia for over twenty years. Their expertise and exceptional customer service have been instrumental in supporting double digit growth to this region. I can be confident that FTS manages all shipments in a timely and efficient manner whilst ensuring customers at origin and destination are kept apprised of order developments. - Gina Braat

Barron Lighting Group has done business with FTS for over 10 years and has not once had an issue with their service.All ocean shipments & air freight that were handled by FTS have been smooth sailing (NO DELAYS). Communication is EXCELLENT and up to this day, Barron Lighting Group continue to use FTS service for our ocean or air freight needsI highly recommend FTS, for your ocean shipment or air freight needs.FTS is an AAA+ forwarder. - Angel Echevarria

“Friendly, knowledgeable and wonderful staff providing an excellent customer service; super efficient and up to date monitoring system on shipment’s status”.  We are extremely satisfied with FTS Express. - Ed Diaz

We have had a working relationship with FTS International and John Chiu for over 25 years. John and his employees have been an integral part of the success and growth of Custom Service Hardware. However the relationship has been more than just a “work” relationship evidenced by this fact. John has traveled with us overseas to help us discover better suppliers. Because of this and many other examples, we have always felt John and FTS is a part of our company, our family. It is that kind of relationship that is built on one simple word, Trust. - Mike Allen